DunkinRunsOnYou is Dunkin’ Donuts’ official customer feedback program, created to give every guest a chance to share how their visit really went. Whether you loved your latte or had to wait too long for your donut, Dunkin’ wants to hear about it. The goal? Improve service, upgrade quality, and keep customers happy.
To take part, just head over to www.dunkinrunsonyou.com and enter the 18-digit survey code printed on your receipt from a recent visit. You’ll be asked a few questions about your experience—from the speed of service to the friendliness of staff.
Once you finish, you’ll get a validation code that can be redeemed on your next visit for a free classic Dunkin’ Donut—just as a little thank-you for your time and feedback.
Why Does Dunkin’ Want Your Feedback?
The Dunkin’ team uses this survey to:
- Improve customer service and reduce wait times
- Ensure consistent product quality across locations
- Train staff based on actual customer experiences
- Evaluate new promotions, flavors, and store layouts
- Monitor store cleanliness and speed of service
In short, your voice directly impacts how Dunkin’ does business.
What Can You Win With DunkinRunsOnYou?
Participants don’t walk away empty-handed. After you complete the Dunkin’ guest satisfaction survey, you’ll get:
- A free classic donut (glazed, chocolate, jelly, etc.)
- The donut is free with any drink purchase
- One validation code per receipt
This is a win-win—you help Dunkin’ improve, and you get rewarded.